Reference

How netbd Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you use netbd, how we use it, and the rights you hold over it — access and eligibility depend on your local law and the regions we support.

Account data claritybKash, Nagad, Rocket payment contextYour right to request dataCookie controls explainedBangladesh-region eligibility noted

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security on netbd covers four areas: how we store account credentials, how payment transaction data is handled, how cookies operate, and how long we keep records. Each area has a distinct practice, and we outline each one clearly below so you are not left guessing about what happens to your information at any stage.

Account Credential Security Passwords are stored in hashed form. We never display your full password after registration, and account access requires OTP verification on each new device or session.

Payment Data Handling bKash, Nagad and Rocket transaction references are stored only to reconcile your wallet activity. We do not share payment references with unrelated third parties.

Cookie and Tracking Policy We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can adjust cookie preferences through your browser settings at any time.

Retention and Deletion We retain account records for the period required by applicable obligations in your region. Once that period ends, data is deleted or anonymised from our systems.

DATA REQUEST CONTACTS

How to Reach Us About Your Privacy

If you want to access, correct or remove personal data we hold, contact our support team directly. We handle privacy requests separately from general account queries so your concern reaches the right person without delay. Response times depend on the nature of the request and any legal obligations we must follow in your region.

What We Collect and Why We Use It

netbd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on netbd, we collect the registration details you submit — name, contact information and your chosen payment method. If you transact via bKash, Nagad or Rocket, we record the transaction reference and amount to match deposits and withdrawals to your wallet.

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We do not store your full mobile wallet PIN or password at any point. We also collect technical data — device type, browser, IP address — to keep your session secure and to detect unusual access patterns. This technical data is processed for account protection, not
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for sale to third parties. How long we retain your data depends on legal obligations applicable in your region; we do not keep account records beyond the period required under those obligations. Where our services are available, access and use are subject to local law and
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eligible regions only. You may request a copy of the data we hold about you, ask us to correct inaccuracies, or raise a concern through our support channel. We aim to respond to data requests within a reasonable period. Availability of certain account features — including
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wallet-linked withdrawals via Nagad or Rocket — may vary by region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data Rights

These are the questions we hear most often about how netbd handles personal data. If your question is not here, reach us through live chat or the account Help section and we will get back to you directly.

We collect your name, contact details, device information and the payment method you register — such as bKash, Nagad or Rocket. We use this to verify your account and process transactions.

We do not sell your data. We share information only with service providers essential to running the platform — such as payment processors — and only as far as necessary to complete your request.

Yes. Submit a request through live chat or the account Help section. Confirm your registered identity and we will provide the data we hold within a reasonable period, subject to regional legal obligations.

Transaction references from bKash, Nagad and Rocket are stored to match deposits and withdrawals to your account wallet. These records are kept for the period required by applicable rules in your region.

Session cookies keep your login active. Analytics cookies help us see which parts of the lobby are used most. You can disable non-essential cookies through your browser settings without losing core account functions.

We retain records for the minimum period required by legal obligations in your region. After that, your data is deleted or anonymised. Contact support to begin the account closure process.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How netbd Handles Your Personal Information

How We Protect and Manage Your Information

How to Reach Us About Your Privacy

Common Questions About Your Data Rights

01 What personal data does netbd collect when I create an account?

02 Does netbd share my data with third parties?

03 Can I request a copy of the data netbd holds about me?

04 How does netbd handle my bKash or Nagad transaction records?

05 How do cookies work on netbd and can I turn them off?

06 What happens to my data if I close my account?

Privacy Policy

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